angeles arts. i became a curriculum specialist or supervisor of teachers for the vast part of the career. i have a vast perspective on what needs to be done in the educational system, and i just think we're not -- we keep trying to put band-aids on what the problems are in the country, and i think we just need to start from scratch with a long term plan. >> host: we appreciate it. tom, in your column in the new york city times, your e-mail is at the end of the column? >> guest: yes, uh-huh. >> host: if shemented to contact you, she can go to the new york times website? >> guest: yes, absolutely. >> host: what are we doing right and wrong? >> guest: the book is about education, what you need to know to be prepared for globalization and the i.t. revolution are merging. there's two challenges. bring the bottom to the average so much faster. that's the three reading, writing, and arrhythmia tick. that's where the three c's, tony wagner from harvard calls creativity, collaboration, and communication. we